100% of conversations scored. 95%+ accuracy guaranteed.
Your QA team stops spending time scoring and starts spending time coaching. ChatrHub scores every conversation against your specific scorecards — then automatically builds coaching plans, assigns training, and tracks the entire improvement cycle.
You're Making Decisions Based on 2–5% of Conversations
QA sampling leaves 95% of what's happening completely invisible.
- Compliance violations go undetected in the calls no one reviews
- Coaching is based on a handful of samples — too small to be statistically meaningful
- Training is assigned manually, tracked in spreadsheets, and rarely tied to performance outcomes
And the few conversations you do review don’t tell you the full picture. Even when problems are found, the cycle breaks down — coaching happens maybe, training gets assigned sometimes, and whether the agent actually improved goes untracked.
Score Every Conversation. Coach Every Agent. Track Every Outcome.
ChatrHub closes the entire quality management loop — automatically. From first score to proven improvement:
- Which agents have compliance gaps across all their calls this month?
- Did behavior actually change after the last coaching session?
- Which coaches are driving the most agent improvement?
And get answers backed by 100% of scored conversations — not a 2% sample.
Quantified Quality, Across Every Conversation
This is where most QA tools fall short. ChatrHub doesn't score a sample — it scores everything. You see exactly how each agent performs across your full scorecard criteria, so coaching is based on complete data, not guesswork.
- 100% coverage — every call, every chat, every interaction scored automatically
- 95%+ accuracy — within 30 days, maintained by our team
- Full loop — score to coaching plan to training to improvement tracking, in one platform
Each score links directly to the real conversation — so your coaches can hear exactly what happened. This turns QA data into prioritized, actionable coaching.
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One supervisor. Thirty to fifty agents. Coached continuously.
Scoring every conversation is the input — coaching is the outcome. Every agent gets a personalized coaching plan generated from every conversation they have, with the exact calls linked as evidence and the plan adapting automatically as performance evolves. Supervisors stop building the curriculum from scratch and spend their coaching time on the highest-leverage moments. The math changes: one supervisor effectively coaches 30–50 agents instead of 10–15 — and every agent gets continuous, evidence-linked feedback instead of one rushed monthly review.
Other vendors hand you a toolbox.
We deliver outcomes.
If accuracy drops, that’s our problem, not yours.
Every competitor hands you a toolbox and asks you to build and maintain the models. We build them, train the AI on your conversations, and tune for drift — that’s why teams switch to us.
Start your free QA pilot
10–20 team members, 14 days, your scorecards. You keep everything — including a specific improvement roadmap, regardless of your purchase decision.
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