Start Free. See Results in 14 Days. Then Choose the Plan That Fits.

We start with a free proof of concept. From there, all plans run on a 12-month commitment — bill monthly, or choose annual billing and save 15%

You keep everything, regardless of whether you buy: the scores on your own conversations, the KPI dashboards, and a specific improvement roadmap. If you continue, your scorecards, calibration, and POC data carry straight into your plan — there’s no re-implementation, because the POC runs on the real platform. If you don’t, you walk away with the roadmap and we part as friends.

Pricing is per user per month, so it scales with the size of your team — not with conversation volume. Every conversation your team handles is scored at no additional cost. As you grow, you add users at your tier’s rate; for larger deployments, contact us about volume pricing.

Yes. ChatrHub is SOC 2 Type II certified, supports HIPAA and PCI-DSS requirements, and encrypts your data in transit and at rest. We never use your data to train external AI models — the models we calibrate for you are trained on your conversations, for your environment only. Sensitive information (PII, PHI, payment data) can be redacted in real time before anyone sees it. Full details are on our Trust page.

You’ll see your first scored conversations within 24 hours of connecting your phone system or platform. Our team builds your scorecards against your actual conversations and handles the calibration — so it’s accurate on day one, and there’s nothing for your team to configure.

It’s our problem to fix, not yours. Every other vendor hands you the scorecard and the tuning work — when accuracy drifts, your QA team inherits the problem. We build the scorecards, train the models on your conversations, and monitor continuously for drift. When your business changes and accuracy moves, we recalibrate. That’s the “maintained for you” in built and maintained for you.

Everything other platforms ask your team to do. We build your scorecards against your actual conversations, train the models on your data, monitor accuracy continuously for drift, and retune as your business evolves — no prompt engineering, no keyword libraries, no rules your team has to write. And it's not a black box: you have full access to every tool and can adjust scorecards and configurations yourself anytime. We do the maintenance because accuracy is our responsibility — not because anything is locked away.

Yes — upgrade anytime, and your scorecards, calibration, and historical data come with you. Tier minimums apply: 5 users on Starter, 10 on Professional, 25 on Enterprise.

Most QA platforms hand you a toolbox: your team builds the scorecards, maintains the keyword libraries, and tunes the models — and when accuracy drifts, your team inherits the problem. That's the number-one complaint about every tool in this category, and it's the first difference: ChatrHub is built and maintained for you. We build the scorecards against your actual conversations, train the models on your data, and keep them accurate as your business changes. The second difference is the closed loop: every conversation is scored, every user gets a coaching plan generated automatically with the exact conversations linked as evidence, and real-time guidance helps them recover a missed step before the conversation even ends. No other platform connects scoring to coaching to in-the-moment recovery in one system. And it's one price for four capabilities — QA, real-time coaching, conversational intelligence, and AI oversight — where most vendors charge comparably for a single module.

Yes — independent oversight of deployed AI agents is one of our four core capabilities. We score your IVAs, voicebots, chatbots, and auto-resolution AI against the same scorecard as your human team, and we stitch each AI conversation to the human follow-up so you can see exactly why calls transfer and what they cost you. Because we don’t sell AI agents, our measurement is independent — your AI vendor’s dashboard grades its own work; we don’t work for your AI vendor. AI agent oversight is priced by deployment — see AI Agent Optimization or contact us.