Empower your business with the freedom to connect with customers the way they prefer whether it's through voice, text, chat, or email.
As the definitive low-cost solution for your omni-channel contact center requirements, you’ll get a comprehensive suite of tools that ensures every touchpoint of your customer's journey is catered to, all the while bringing you significant cost savings.
Omni-Channel Communication Core Features:
Oversee and analyze agent interactions for optimum quality and performance.
Ensure extended and secure data storage, meeting compliance and facilitating easy access.
Long Term Storage
Boost agent proficiency with customized training modules.
Delve into comprehensive analytics to garner insights and sharpen your strategies.
Reporting & Analytics
Seize every opportunity. Send automated SMS notifications for any missed calls.
Missed Call SMS
Efficiently guide customers with an Intelligent Voice Response System, enhancing call flow and satisfaction.
A modern phone solution that scales and adapts to your ever-evolving business needs. Or easily integrate with your existing phone system.
Cloud Phone System
Forge a direct link with your customers, offering prompt notifications and vital updates.
Connect with customers instantly, addressing their concerns and providing solutions in real-time.
Why Choose ChatrHub’s Omni-Channel Communication?