ChatrHub adapts to your stack and structure with no-code tools and flexible integrations
Drag-and-drop interface—
no developers required.
Integrates with your knowledge management, CRM, or helpdesk systems.
Out-of-the-box or fully custom models, depending on your needs.
Compatible with the latest GenAI capabilities.
Fast, Accurate, and Built Around You
At ChatrHub, onboarding is more than a setup—it’s a partnership. You get a dedicated team, flexibility, and a clear framework that gets your system live (and working for you) in under 30 days. From there, we support your team’s growth through continuous calibration, training, and improvement.
Estimated Timeline
OUR JOURNEY
WEEK 1
Analyze all calls and input QA forms and hierarchy
Work on calibrating QA scorecards. Adding hierarchy information to create groups.
WEEK 2-3
Training/Testing, Reviewing Reporting
Test and train models for accuracy. Review KPI metrics and trends.
WEEK 3+
Weekly Check-ins/Ongoing Support
Meet for weekly check-ins and provide ongoing support for customers' needs.
MONTH 6+
Monthly Check-ins/Ongoing Support
Meet for monthly check-ins and provide ongoing support for customers' needs.
Week 1: Initial system setup, data mapping, and scorecard configuration begin here.
Step 1: Gather Information
Understanding Your Business—Top to Bottom
We begin by analyzing your real-world conversations and internal QA processes so we can mirror and enhance what works.
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Ingest historical call data
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Upload QA scorecards, forms, and internal hierarchies
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Align on your key KPIs, call drivers, and business goals
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Analyze top-performer behaviors to uncover the most effective ways to service and sell
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Configure your ChatrHub environment to reflect your teams and structure
With our Conversational Intelligence Suite, every call becomes a learning opportunity. We continuously analyze live and historical interactions to improve AI accuracy, agent performance, and strategic decisions.
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Detect call friction and intent triggers
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Find patterns in cancellations, objections, and saves
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Surface the most effective phrasing and rebuttals
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Automatically generate insights to refine your workflows
Weeks 2-3: Training, testing, and fine-tuning QA and real-time assist models.
Step 2: Calibrate for Accuracy
Train Models. Validate Results. Build Confidence.
Now that we understand your business, we train and test your AI. Our team ensures models deliver accurate, actionable results you can trust.
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Test and tune models against historical data
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Review scorecards and early QA outputs
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Run internal validations to ensure reliability
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Identify performance baselines
Week 3+: Weekly check-ins for ongoing support and optimization.
Step 3: Implement and Optimize
Go Live—with Ongoing Human Support
Once the models are dialed in, it’s time to launch—and evolve. We don’t leave you to figure it out alone. Your ChatrHub team stays engaged with weekly meetings, reporting, and continual improvements.
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Launch platform and AI agents
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Start identifying trends and coaching opportunities
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Conduct weekly check-ins to review reports, timelines, and results
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Demo new features and adapt based on feedback
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Offer continued training and access to knowledge resources
Month 6+: Monthly check-ins for ongoing support and optimization.
Our team provides ongoing support with monthly check-ins—ensuring continued growth.
This Isn’t Software You Set and Forget
Plenty of companies buy software they never use. Not here. With ChatrHub, your team is engaged, your results are visible, and your tools are evolving—every week.
