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REAL-TIME AGENT GUIDANCE

PROVIDE AGENTS THE AI TOOLS TO SUCCEED

Reduce your employee ramp up time with real time coaching. Automatically give your agents the answers they need to solve your customers' problems. Start increasing your customer and employee retention with ChatrHub!

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ChatrHub Real-Time Agent Guidance score

IMPROVE FIRST CALL RESOLUTION AND SALES WITH AI AGENT GUIDANCE

REAL-TIME AGENT GUIDANCE CORE FEATURES

Capture every detail of phone conversations as they happen, ensuring comprehensive understanding.

Real-Time Conversation Transcription

ChatrHub connects directly to your backend databases and CRMs, swiftly identifying customers eligible for promotional offers or repetitive service issues.

Seamless Database & CRM Integration

Receive customized sales advice based on live conversations, delivered through desktop pop-ups, providing agents with the right verbiage at the right time.

Tailored Sales Suggestions

Recognize high-performing agents in sales and issue resolution, accessing key metrics to replicate successful strategies easily.

Sales & Issue Resolution Tracking

Address service questions with precision. Our AI provides immediate solutions, reducing repeat calls and enhancing customer satisfaction.

Efficient Service Resolution 

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Users have experienced a remarkable 146% boost in sales, powered by targeted, data-informed sales approaches.

146% SIGNIFICANT SALES INCREASE 

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Achieve a 36% decrease in repeat service calls, optimizing operations and improving customer experiences.

36% REDUCTION IN REPEAT CALLS

agent using ChatrHub ai business tools

AUTOMATE CALL SUMMARIZATION AND TASKS WITH GENERATIVE AI

Summarize every call automatically and capture required fields such as contact information. Allow your agents to focus on the needs of the customer. Start improving your service and sales today with ChatrHub!

CONTINUE USING YOUR CURRENT PHONE SYSTEM.

We seamlessly integrate with these systems and many more.

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Nice incontact
genesys
five9
ringcentral
zoom
talkdesk
  • Your US based dedicated account team will help get you up and running within 30 days.

  • We integrate directly with your current communication platform to prevent additional unnecessary expenses.

  • 98% of our agents would strongly recommend our platform. They see it as a tool that helps them, not an application trying to catch them making mistakes. 

  • ChatrHub is PCI compliant and has a SOC2 Certification.

FREQUENTLY ASKED QUESTIONS

ChatrHub

The ideal solution for businesses seeking to transform their customer engagement. Get started with a demo and witness the impact of AI!

ENHANCE YOUR CUSTOMER ENGAGEMENT TODAY!

PROVIDE THE BEST SOLUTION IN REAL-TIME

Allow your agents to solve your customers problems faster the first time they call. Give your agents the knowledge and the steps to help your customers to avoid transfers and bad experiences.

call center ai real-time agent guidance

IDENTIFY HIDDEN SALES OPPORTUNITIES

Connect to your databases to identify customers that would have a high conversion for sales opportunities. Inform agents in real-time if the customer is likely to buy a product or service. Maximize your sales opportunities with our all in one AI platform.

call center using real-time agent guidance ai

NOTIFY MANAGERS INSTANTANEOUSLY 

Alert managers when customers are having a bad experience or getting frustrated. Give your team the ability to turn a bad conversation into a good one.  

call center ai real-time agent guidance

DELIVER EXCEPTIONAL CUSTOMER SERVICE ACROSS ALL CHANNELS

Streamlined Efficiency and Productivity

Data-Driven Decisions

Elevated Customer Satisfaction

Growth in Sales

Voice, SMS, Chat, Social Media, and Email

business using ChatrHub AI Powered Real-time agent guidance
ChatrHub AI Powered Contact Center
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